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Departments — November/December 2006

New Screening Technologies: How to Avoid Mistakes in Hiring

Employers can save time, money and future headaches by using online background checks to weed out problem candidates

Kim Kerr
VICE PRESIDENT/
GENERAL MANAGER
Kim Kerr is the vice president/ general manager of the LexisNexis Risk and Information Analytics Group, a leading provider of risk and business information services.
www.lexisnexis.com

Finding the right employees can be one of the most frustrating and costly elements of running a successful business. As the employment market tightens and firms try to speed up the hiring process, employers often stop doing careful background checks on prospective new hires.

When considering the expenses associated with recruiting, hiring and training-typically $7,000 to $10,000 per candidate-employee turnover becomes a bottom-line problem that many companies cannot afford to ignore. But employee turnover can be drastically reduced if the proper screening is implemented in the early stages of the interview process.

Addressing the Problem

Company executives and human resources professionals must eventually address the problem of job seekers who lie about their backgrounds during the hiring process. According to The Wall Street Journal, 34% of all job applications contain lies about experience, education and performance factors essential to the functions of the job, proving that résumés are often only as good as the paper they're written on. Also, hiring problems often manifest themselves in more costly ways later on when the employee is entrenched in the firm. Employee-related thefts in companies occur 15 times more often than external thefts, and employee fraud costs U.S. companies more than $400 billion annually, according to statistics from the U.S. Dept. of Commerce.

It can be a frightening reality to think that one wrong hire could be so detrimental to a company, but it is even more frightening to know that this could have been prevented with one simple step: properly screening applicants before a job offer is made.

Searching for Solutions

For years, employers have searched for a fast, inexpensive and reliable way to verify a candidate's background and credentials during the interview process, especially during times of explosive market growth, when several employees need to be hired at once. In the past, businesses would spend days or weeks and a great deal of money to determine a candidate's past employment and criminal history, but times have changed and so has the process.

Today, it is even more important to get the right information at an affordable price. Speed and efficiency can make or break an important hire, meaning there is no time to waste on unqualified candidates or employees who misrepresent themselves during the interview process. Every employee who is excused following the initial probation period puts a strain on profit margins and could also pose as a threat to the overall reputation of the organization.

Online Screening

New technologies, such as online background screening, are increasingly being utilized to help employers identify and weed out undesirable candidates. These applications offer faster and more affordable background-check capabilities because they leverage breakthrough data-management technologies and massive data repositories containing billions of existing public records. Additionally, they offer employers a fast, cost-effective way to identify unacceptable job candidates before they spend valuable time and money.

Like any other acquisition or major transaction that a business can face, staffing is heavily reliant on innovative tools and resources that enable both speed and efficiency for increased profit margins and productivity. Today's online screening technologies not only help employers be more confident with their hiring decisions but, in the end, also help increase profitability-the bottom line-and the public image of the organization.

Employers have long searched for an inexpensive and reliable way to verify candidates' credentials during the interview process.

 

 

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