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Features: Katrina Update — November/December 2005

Louisiana Contractors Battling 'Storm Chasers' For Work

Most area firms are still in disarray but some have returned to near capacity while others are fighting project cancellations and out-of-state competition

By Mary Buckner Powers

This bridge in Empire, La., is still closed almost 60 days after Katrina blew through the area, but contractors are working to clear the highway.
Robert Kaufmann/FEMA

All AGC contractors in Louisiana, from small to large, have a Hurricane Katrina story to tell. Some are harrowing and some are heroic. But many firms just want the world to know that they are open for business and ready, willing and able to help rebuild the region.

Yvette Hebert still hopes she will wake up from the nightmare and be at home again. She has lived away from home in New Iberia, La., since the National Guard rescued her six days after the levees failed and flooded New Orleans. Her father, Leonard Hebert, CEO and chairman of the board of Professional Construction Services, New Orleans, didn't know for three days whether she and her mother were alive.

Hebert, the company's executive vice president, now has the task of rebuilding the business. "It will take a wing and a prayer and a lot of phone calls," she says.

The company, a heavy and industrial contractor, is still trying to locate all of its 55 full-time employees. Some are back, but many will never come back, says Hebert. With both landline and cell phone services down, employees could not call the company. So Hebert used the "buddy system" to locate the ones who were lost. "If they were in the same crew, they often knew the other members' friends and relatives to call," she says.
Hebert is willing to supply housing for the returning workers if she gets a big enough job, but now she has work only on a day-to-day basis. Some of her former customers are beginning to call with bid packages, but many don't plan to do the work until insurance claims are settled.

The firm lost one 70-ton and four 50-ton cranes from its equipment yard in Port Bienville, Miss. Many other pieces of equipment were flooded with salt water.

Starting Over

The company office is still standing, but it's a muddy mess, sprinkled with pieces of debris as large as a tire. Everything in Hebert's office went out the window with the floodwaters, including the plans, specs and contract for a job she was to begin purchasing materials for the morning after the storm hit. Adding insult to injury, the water rose again in the office when Hurricane Rita hit nearly four weeks later.

The Army Corps of Engineers is rebuilding this industrial levee and raising it 10 ft to prevent future flooding.
FEMA, Marvin Nauman

Despite the difficulties she faces, Hebert is positive about the future. "It won't be hard times forever," she says.
Frustration among companies from the New Orleans area is palpable. Many are having trouble competing for work in their own city, and they are angry.

Kelly Commander, owner of Command Construction LLC, New Orleans, lost her office and many of her employees and wants to know why she and others are having such a hard time getting contracts to help clean up their city. "We typically do work for the parishes around New Orleans and for the state department of transportation," Commander says of her small contracting firm that does heavy/highway work. But now we can't bid work. We have to apply."

Cold Shoulder

Commander has applied to every prime contractor hired by the Army Corps of Engineers and the Federal Emergency Management Agency. "But to date I have zero work," says the owner of a small, minority-owned business. "How can that be?"

Commander has not so much as received a phone call in response, she says. She attended the back-to-business seminar held by federal contractors. "But how to get their work is still a mystery," she says.
The firm has the trucks needed to remove debris, but many of the clean-up contractors are from out of state. City Park is filled with out-of-state campers where out-of-state workers are living. "They're storm chasers," she says. "Without work, I worry how our state will recover."

Still, Commander continues to rebuild her work force. All her supervisory people and about one-third of her laborers are back. Others don't have homes to come back to and don't know how to find a place for them to stay, she adds.

A portion of St. Bernard Parish was threatened by a massive spill when a Murphy Oil tank was forced from its foundation by storm surge.
FEMA/Bob McMillan

Commander is working to find them housing. The company has enough work to make its payroll, but is struggling. "If we don't get our business back to work, we'll collapse," she adds. "It's an overwhelming, sad situation."

Even Louisiana's largest contractor, Boh Bros. Construction Co. LLC, New Orleans, has had trouble navigating the labyrinth of FEMA procurement. "It's not obvious to us how to get ahold of those people," says Robert S. Boh, president.

Boh Bros. is well positioned to perform work under federal contracts, but FEMA continues to go to people who don't normally work in New Orleans-the storm chasers, he says. "It's painful to see people from other places working when our peers are hurting for something to do," Boh says.

The federal government did call on Boh Bros. shortly after the storm. The Corps of Engineers asked the company to help plug the city's levees. "We take pride in the fact that the public agencies call us to respond," Boh said.

But what impressed Boh most was willingness of the company's employees to respond even though they were forced out of their own homes and many were from the hardest-hit areas. "Some are from the 9th Ward and St. Bernard Parish, which suffered the most," he says. "But they put their troubles aside and fell in line."

Houses in the 9th Ward were raised from their foundations and tossed into each other by the floodwaters. Some areas of the city were flooded 20 ft deep.
photo by Win Henderson/FEMA

Most of Boh's staff showed up after the storm at the company's Baton Rouge office, allowing it to mobilize quickly to repair the levees. Boh was without computers for about 10 days until they could be retrieved from the New Orleans office, which was relatively unharmed, thanks to its location over a first-floor parking garage. The company hopes to move back into the New Orleans office in early November.

Boh's asphalt plant and maintenance facility were not so fortunate. Both were underwater. Its fabrication yard and many pieces of equipment were damaged.

Despite the difficulties with FEMA, Boh Bros. has been able to find work in the frenetic post-Katrina environmental arena, primarily at the state and local level. "We responded to call-outs and asked questions later," Boh says.

Moving Fast

A major short turn-around project that Boh Bros. obtained was the repair of the Interstate-10 twin-span bridge over Lake Pontchartrain. The Louisiana Dept. of Transportation and Development requested bids to repair the bridge on Sept. 5, nine days after the hurricane hit. Bids were due on Sept. 9.

The contract was signed at 5 p.m., and his firm started working the next day, Boh says. The company had until Oct. 31 to reopen the first side, a deadline it beat by 17 days, opening a span on Oct. 14.

Barriere Construction, New Orleans, hit the ground running after Hurricane Katrina. "It's amazing how people respond," says George Wilson, president of the asphalt and concrete paving company.

Crews are working around the clock to get the area's trains running again, including repairs to this washed-out railroad bridge.
photo by Marvin Nauman

Almost immediately, the superintendents, field engineers and all levels of management started gathering in Baton Rouge. The next day they took over the offices of the Louisiana Asphalt and Paving Association as a base of operations. The superintendents were able to find enough of their crews to do a few small jobs the first week, and by the second week, the crews were back, Wilson says.

Thinking Ahead

The company sidestepped the communications nightmare that hamstrung the region because it made a strategic decision two years ago to outsource its information system and opted for a plan that would provide emergency communications in case of a disaster.

Five days after the storm, Barriere had 20 satellite phones and computers. The company found as many apartments and rooms as possible and turned trailers into bunk houses with eight beds, a shower and kitchen for hourly employees. The third-generation, family-owned business even paid its employees for the two weeks of work that was lost to Katrina. "We had the bank run the checks from the last week," Wilson says.
The return to work was greatly aided by fortune. Neither of Barriere's asphalt plants were damaged, and one was near a powerplant and had its electricity back on quickly, he adds.

The company had revenue coming in by the third week after the storm. By the fourth week, it was running at about 60% of normal, and at 80% by mid-October. Primarily, it is doing clean-up work for the state transportation department.

The company also weathered the storm without a work-force crisis, with nearly 80% of its employees returning. "About 10% of our employees are relocating," Wilson says. "We thought it would be worse than that."
Many of Barriere's usual customers have canceled their projects from before the storm and paving work has slowed, but the company says it has little interest in pursuing federal work. "We're just trying to get back to what we normally do," Wilson says.

Plumbers prepare piping and connectors for a sewage treatment system that will process 47,500 gal. a day to serve a 550-unit temporary housing site being built by FEMA.
photo by Win Henderson/FEMA

But the company has found a small silver lining in the storm and its aftermath. "Now all of us over 30 have learned how to text message," he says.

Out of Kilter

Pat Gootee is preparing to watch his New Orleans home of 32 years bulldozed to the ground. "It's not easy. We raised five kids here," he says.

Gootee, who retired Sept. 1 as president of Gootee Construction of, Metairie, La., and his family has never tried to ride out a storm, but it never occurred to them that they might not have a home to return to.

Gone are the lush green surroundings, his wife's patio garden and the oak tree. "It's stark, it's ugly, it's quiet," Gootee says. "There are no birds, no squirrels. Things you wouldn't think of are lost."

Gootee expects it will take two years to sort things out. But he's sure of one thing. "We're not leaving," he says. The Orleans Parish native says the city did not lose everything. Its soul is still there and the rest can be rebuilt, he says.

The company has a solid client base of New Orleans' businesses, local governments and the archdiocese, and Gootee is letting them know that Gootee Construction is open for business. Still, he is not interested in getting involved with federal contracts. "I don't want to be in that red-tape chain," he says.

Gootee has no doubt the reconstruction of the city will be done by locals. "The disaster teams can get work done while the locals are trying to recover," he says. "But it's hard to be ready to move when you have to take care of your own home. Everything is out of kilter right now."

 

 

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